Privacy & website enquiries.

When you contact CHICA HOUSE

The forms collect your name, email address and project message. A detailed brief also asks for a country or region and a service. Company, phone, deliverables, scope and timing are optional.

CHICA HOUSE uses these details to review your request, discuss a possible project and maintain the related communication. Enquiries are stored in the website’s database. They may be passed to the studio’s configured notification service so the studio can respond.

Understanding website visits

This website uses Google Analytics to understand visits and interactions such as viewing pages, opening project forms and sending an enquiry. Names, email addresses, phone numbers and project messages are not included in the website’s custom analytics events.

A form may also store the landing page, referring website and campaign labels associated with the visit to help the studio understand how enquiries arrive. First-visit context is kept in session storage for the current browser session.

What to include

Share only what is needed to discuss the project. Please leave passwords, payment details and sensitive personal information out of the enquiry.

Questions about your information

To ask about information you supplied, use the contact form and begin your message with “Privacy request.” Include the email address used for your original enquiry so the studio can identify the relevant communication.